About Us
About MERC LOGISTICS (INDIA) PVT LTD
Merc Logistics (India) Private Limited is one of the foremost companies engaged in global logistic services, having its corporate office in Mumbai. We have our branch offices strategically located in the major metropolitan cities; Bangalore, Chennai, Delhi, Gurugram, Hyderabad, Kolkata and associate offices at all major air & seaports in India.
We have embarked upon the path of becoming a key global player by joining hands with a strong network of global agents for our international logistic activities. We work closely with our customers to gain a strong understanding of their markets and priorities so that together we can anticipate their needs for the future to give them a competitive edge while increasing our logistic efficiency. We constantly strive to meet the increasingly specialized needs of our customers in their logistic activities. We take pride in maintaining and intend to continue our till date track record for consistently providing on-time delivery and reliable logistic services
Our Mission
- To adjust and adapt to customer needs whilst remaining dedicated in our efforts for Best Quality Performance
- To satisfy our customers by delivering them the best results through quality services within the given time
- Our desire to grow drives our passion to win
- With a low-cost operating structure, we will always remain competitive to all our valued customers
Our Vision
Our primary vision is to become one of the best logistics company in the world and reach the zenith by setting new benchmarks of quality, customer satisfaction, competitive rates and value – added services
Our Values
- We uphold our reputation for integrity and honesty in our business field
- We are totally committed to the values of accountability, sustainability and transparency
- We constantly innovate and get results by understanding the market dynamics through new opportunities
- We specialize in understanding the customer requirements and provide unmatched value to our customers
- We follow a holistic approach at all levels of work throughout the supply chain enabling us to achieve numerous milestones
Our Operating Principles
- We operate in compliance with the law and always ad here to high ethical standards
- We are designed to optimize global performance standards through our inventive processes and unique solutions. We insist on timelines in our actions and interactions
- We are extremely transparent in our working. We believe that building trust begins with transparency
- We assess the impact on customers and society while making important decisions
- We are completely focused and committed to our work
- We constantly seek to improve our services
- Our operating principles help us to translate our vision, mission and values into concrete actions
Our Customers
We believe that our customers are the real reasons for our achievements.
It is from them that we understand the specific requirements, the related problems that have aided us in developing industry specific services and helped to complement each other’s growth